UpMarket Cuts Integration Time and Focuses on Growth with Calry

“Getting documentation, access, and going through PMS processes varied wildly. Most of them could take months - Calry’s solution made it a smooth sailing.”

— Arvids Godjuks (Head of Engineering, UpMarket)

UpMarket is transforming hospitality management with AI-powered guest services. Their platform automates up to 89% of daily guest interactions, helping vacation rentals and small hotels reduce operational costs and enhance guest satisfaction. With tools like automated check-ins, real-time analytics, and AI-driven communication, UpMarket empowers property managers to reduce operational costs and improve guest satisfaction by 20%, even during peak season.

Lengthy and Unpredictable Integration Timelines

PMS integration timelines in the hospitality industry vary widely, creating delays that impact time to market. UpMarket faced similar challenges, with some PMS partners enabling quick onboarding while others required lengthy approval and access processes. The experience varied wildly—some PMS partners provided quick access and smooth onboarding, while others took months to grant API documentation and integration approval. This inconsistency, on top of the developer bandwidth required, made scaling their product and acquiring new customers an uphill battle.

Faster, Scalable Integration with Calry

Calry provided a game-changing solution with its unified APIBy integrating with Calry, UpMarket streamlined access to 20+ PMS systems, significantly reducing the need for multiple individual integrations. This allowed the team to focus on product differentiation while still maintaining direct partnerships where strategically relevant. The result? Faster customer onboarding, reduced development overhead, and more resources allocated toward product innovation and market expansion.

Faster Growth and Operational Efficiency

With Calry, UpMarket has reduced time to market and improved scalability. The streamlined integration process allows them to onboard new PMS partners without delays, improving both customer acquisition and retention.

“Being able to integrate once and get access to over 20 PMS integrations allowed the team to focus on other areas that differentiate our product and deliver more value to customers.”

— Shani Cohen (CEO, UpMarket)