How HostAI Saved Hundreds of Engineering Hours with Calry

“Too much engineering time was spent on building unified data models and enums for multiple PMS systems.”

— Punn Kam (Co-founder and CTO, HostAI)

HostAI is a next-generation guest messaging platform designed to handle 80% of guest inquiries automatically. Acting as a level 1 support system, HostAI frees up Virtual Assistant teams to focus on critical business tasks. With features like a unified inbox, automated follow-ups, upsells, and sentiment tagging, HostAI empowers property managers to enhance the guest experience while reducing operational stress.

Engineering Overload with PMS Integrations

For HostAI, integrating with multiple PMS systems was eating up too much engineering time. The complexity of creating unified data models and enums for each system slowed down their ability to scale and focus on their core platform. Every new integration required a significant amount of custom work, delaying key product improvements.

Plug-and-Play Integrations with Calry

Calry provided HostAI with a seamless, unified API that made integrating PMS systems fast and efficient. Instead of building data models and handling system-specific quirks themselves, HostAI could now connect to new PMSs with minimal effort.

But it’s not just about Calry’s existing integrations—it’s how quickly Calry’s team add new ones on request. When HostAI needed an integration with Resly, Calry quickly secured API access, developed the integration, and delivered it within just three weeks—all while maintaining high-quality standards.

“Calry allows us to move faster and deliver customer features instead of worry about integrations work.”

— Punn Kam (Co-founder and CTO, HostAI)

Engineering Time Back in Your Hands

With Calry, HostAI has saved up to a hundred engineering hours, freeing their team to focus on platform enhancements and scaling their business. Integrating new PMS systems is now a straightforward process, allowing HostAI to prioritize delivering a world-class messaging experience.